Never miss a call from your next client.
Grace, our AI-powered virtual assistant, answers your company's phone, takes clear messages, and passes them to the right person on your team.
Or email us directly: admin@gothriveai.com
A missed call is a missed job.
You're on a roof, in a meeting, or walking a job site, and the phone rings. Some of those calls are your lumber yard. Some are clients. Some are people ready to start a new project, and they are calling builders one after another.
If nobody picks up, they may not leave a voicemail. They call the next builder, and the project, with the revenue that comes with it, goes to someone else.
Let Grace field the calls so you can keep building.
Every call you stop to take costs you time on the job. Grace takes the routine ones for you:
- She sorts the callers. New leads, clients, vendors, friends, and everyone else each get the right treatment.
- She asks the questions you would. For a new lead, she gets the name and number, the type of work, where the property is, the timeline, and how they heard about you. She checks that the project is in your service area.
- She books the intro call. For new leads in your service area, she books a free 30-minute intro call, so you start the conversation with the facts in hand.
- She screens out robocalls and sales pitches. She ends those calls politely and takes no message. They still appear in your call list, so nothing is hidden.
You spend your time on the people who are ready to build.
What Grace does
Answers the calls you can't.
With Instant forwarding, Grace answers every call, day or night. With Delayed forwarding, your phone rings first and Grace answers when you don't. You choose.
Answers common questions.
She uses information we write with you about your business, such as your service area and how you work.
Takes messages for the right person.
Each message goes to the right person on your team.
Flags urgent and priority calls.
Grace marks urgent and priority calls in your dashboard, and each person on your team can choose to get those alerts by email, text, or both.
Books intro calls.
For new leads, Grace books a free 30-minute intro call, only in the days and hours you set.
Knows who is calling.
She treats a new lead, a current client, a past client, a vendor, and a friend differently. See How it works.
Every kind of caller
Not just new leads. Grace sorts every caller into one of six types: potential clients, current clients, past clients, vendors, friends, and everyone else. A vendor gets a quick, clean message sent to the right person. A new lead is offered an intro call. A friend on your list gets a warm message taken, with no business questions.
Every call, in one place.
After every call, your team sees it in a private dashboard. Calls are grouped by who called, with urgent calls at the top. Calls from clients or projects you mark as priority carry a Priority flag. Each call has a short summary, the message and who it is for, a recording link, and the transcript. Grace tells callers, "This call may be recorded."
How it works: three steps
We set Grace up with you.
We start with an intake call. Then we write what Grace knows about your business and set up booking for your intro calls.
You connect your phone.
You keep your number. Your calls reach Grace through call forwarding, and you choose whether your phone rings first. It works with cell phones, landlines, and most office phone systems.
Grace answers; you follow up.
Check your dashboard and follow up with the people who matter.
We're onboarding our first contractors now. Send us your setup details and we'll tell you exactly what's next and when you can be live. How it works in detail →
Who we serve
GC Front Office is built for owner-led general contractors, custom home builders, and other small building companies, typically an owner plus a few project managers.
You stay in control
Grace doesn't quote prices. She doesn't transfer calls. She doesn't promise when you'll call back. She takes a clear message, so you can follow up when you're ready. See what Grace does and doesn't do.
Grace tells callers what she is
Grace tells callers up front that she is an AI-powered virtual assistant, and she never claims to be a person.
How we protect your calls and messages.
We use several layers of protection, and we explain them in plain words. We also say plainly what we don't have.
Each company sees only its own records in the app.
Your call records (details, transcripts, and summaries), contacts, and projects are kept apart from every other company's in the app, and the database itself enforces the separation (each company is a separate tenant in the database, protected by row-level security).
Accounts created by us.
Your team signs in with an email and password. There is no public sign-up, and GoThriveAI creates the accounts.
Encrypted app connection, encrypted stored data.
The app uses a secure connection (HTTPS with TLS, the padlock in your browser), and our database provider states that it encrypts the data it stores.
Finished-call records are signature-checked.
When our voice provider sends us a finished-call record, our app checks its digital signature and refuses records without a valid one.
Plain words about certifications.
GC Front Office does not currently hold a SOC 2 report (an independent audit of a company's security practices) or HIPAA attestation (HIPAA is the U.S. law for health information). Several of our providers state that they hold their own SOC 2 reports.
Pricing
Pricing depends on your team size and how many calls Grace handles. Grace is designed for teams of up to 5 people, and more on request. See how pricing works, or book a demo.
Questions
Contact us at admin@gothriveai.com, or read the FAQ.